(CEN) No.01/2018 (Recruitment of Assistant Loco Pilot (ALP) & Technicians)

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Frequently Asked Questions

1 What are the requirements for Registration?
A. Candidates should have their own mobile number and valid & active personal email id and keep them active for the entire duration of recruitment. The email id should be unique.
2. What is the procedure for Registration?
A. Enter the personal details asked for in the Registration page including your mobile number and email id and submit. The registration ID and password will be displayed to the candidate and OTPs will be sent to the registered mobile number and email id for validation.
3. Query about Forget Register id / register id is deleted?
A. Please click on "Forgot Registered Id" option given in the Already Registered page to get your Register id.
4. What is the procedure to login?
A. Use Registration ID and password which was displayed after registration and sent to your registered email id & mobile number for logging in.
5. How do I know that my application is submitted?
A. Your application is successful only on completion of all the stages including the fee payment and document upload. After the final submit, preview button will be enabled in case of successful completion of application to view or to take print of your application.
6. I have not received email/sms during registration procedure? Why?
A. Check the correctness of mobile number and email id entered by you. Check your spam mails. You may also refresh and check your email after intervals. If it is noticed that the email id / mobile number has been wrongly entered inadvertently, click on change email id/mobile number option.
7. What should I do if I forget password?
A. Your password is your registered date of birth in the format DDMMYYYY.
8. What all documents should I upload at the time of application?
A. Scanned passport size photo(15kb-40kb) of the candidate with name and date printed on it. Scanned SC/ST certificate(50kb to 100kb). (if applicable) Scanned passport size photo of the scribe(15kb-40kb). (if applicable)
9. When I try to upload the Photo/SC /ST certificate, it doesn't accept Why?
A.
        The documents should be in JPG/JPEG format for successful uploading and the size should     be:
        a.	Passport size photos - 15 to 40 kb 
        b.	SC/ST certificate - 50kb to 100 kb.
    
10. How do I know that I belong to OBC creamy layer or Non-creamy layer?
A. The family income of the OBC-Non Creamy Layer candidate should not be more than 8Lakhs.The OBC certificate should be in the format prescribed as at Annexure-II wherein clear mention is made regarding the candidate not belonging to persons/sections of creamy layer. These are considered to be Non-Creamy Layer candidates.
11. What is the Examination Fees?
A. For candidates belonging to SC / ST / Ex- Servicemen / PWDs / Female / Transgender / Minorities / Economically backward class: Rs 250/-. This amount duly deducting bank charges shall be refunded to those who appear in first stage CBT All other candidates: Rs 500/- Out of this Rs 400/- duly deducting bank charges shall be refunded to those who appear in first stage CBT.
12. Whether examination fee is re-fundable?
A. The fee of Rs 250/- is refundable duly deducting bank charges to SC / ST / Ex- Servicemen / PWDs / Female / Transgender / Minorities / Economically backward class candidates on attending First Stage Computer Based Test. For others who have paid Rs 500/-, Rs 400/- shall be refunded duly deducting bank charges to those who appear in first stage CBT.
13. Can I take the print out of the application any time?
A. Yes. You can login by using registration ID and password and click on preview to view/take print of your application.
14. What should I do if I have lost my SSLC/SSC/Matriculation Certificate?
A. You cannot register without furnishing SSLC/Matric roll number and year Of passing as available in the certificate. If these details are furnished based on the copy of the certificate and in case the candidate is called for DV, the original/Duplicate SSLC/SSC/Matriculation certificate has to be submitted.
15. Can I edit the details in the application?
A. The details in the application (except mobile number, email id and State) can be edited with the modification option by paying modification fee of Rs.100/- each time which is non-refundable. The Modification can be done only twice. Pay the modification fees and modify your Application / Photo, The modification can be done only twice.
16. How will I come to know whether my application is accepted / rejected?
A. In case the application is rejected after scrutiny, the same will be communicated through email.
17. Where can I find the contact numbers of various RRBs?
A. Refer Para 19.0 of the detailed CEN 01/2018 published in the websites of RRBs.
18. Whom should I contact in case there is any difficulty in filling up the application?
A. Click on the Helpdesk button to contact the concerned through email.
19. Query about Any Qualification / Exam Centre / PH Reservations/ Vacancies/ Formats for various certificates/ PWD suitability/Medical Standards/ Formats for various certificates?
A. Please REFER TO DETAILED CEN 01/2018 PROVIDED IN RRB'S WEBSITE.
20. Query about Exam trade selection?
A. Select any one Exam trade from the given drop down box.
21. Query about Selecting RRB Zone / Division / Unit?
A. The application is common for all the RRBs. The option of RRB and the preference for posts within the opted RRB shall be taken after first stage CBT. (Refer to Para 7 of Important Instructions.)
22. Query about Selecting Post / Preference of Post?
A. The preference for posts shall be taken after first stage of CBT. (Refer to Para 7 of Important Instructions.)
23. Query about Additional details till not activated after the payment?
A. Click on the "Check Payment Status" option provided in home page. To check your payment status. If payment is successful you can fill Additional Details. If failed / pending contact Your Bank.
24. Query about Photo?
A. Please refer paragraph 14.0 in the detailed CEN. Photo sample image link is given in uploaded Document page.
25. Query about Payment made through Post office?
A. If paid through Post Office please wait 48 hrs. Please check your payment status in the post office website mentioned in the challan.
26. Query about EBC candidate is being asked to pay Examination fee of Rs 500/-
A. After selecting EBC option you have to select Yes for "fee concession and refund facility" then only your payment will be considered as 250/-.
27. Query about were to pay the exam fee?
A.
        a. ONLINE fee payment through internet banking or debit/credit cards upto 30.03.2018 till  23.59 Hrs.
        b. OFFLINE fee payment through
        i. SBI Bank Branch for Challan Payment mode closes on 28.03.2018 at 15.00 Hrs in any branch of SBI.
        ii. Post Office Challan Payment mode closes on 27.03.2018 at 15.00 Hrs in any branch of computerized Post Office.
     
28. Query about Ex-Servicemen employees Attestation Date?
A. The date which is mentioned in the attestation certificate or ask the authorized person in your department to issue that date.
29. Query about After Modification the candidate is being asked to pay exam fees of Rs 500/-?
A. You have changed your category from Fee exempted refundable category of Rs 250/- and hence you have to pay examination fee of Rs 500 again. However on appearing in 1st stage CBT, Rs 400 shall be refunded.
30. Query about In case the exam trades selected for various Qualifications viz 10+2, ITI, Diploma , Degree are different, what will be my Exam Trade for second stage CBT ?
A. Suitable instructions will be issued regarding Exam trade for second stage CBT to the candidates who qualify in First stage CBT. 31. What to select in option of SSLC/SSC/Matriculation? A. Please refer your 10th certificate and select any one of the option.
32. Incomplete Query?
A. Please be specific with your question then only I'll be able to help you.
33. Query About modification fees from Rs. 250 to Rs.100?
A. All those who have made modifications to the application earlier with the payment of Rs 250 shall get the refund of the excess amount of Rs 150 to the beneficiary account furnished in the application.
34. Query About Refund details for Rs 500 candidates ?
A. Candidates who have paid the examination fee of Rs 500 are advised to click on the online application link of CEN 01/2018 available on the official websites of RRBs and login with their credentials to add beneficiary account details for refund Rs 400/- on appearing in the first stage of CBT
35. Query About Photo date ?
A. Photo taken date and Name should be mentioned in the photo.
36. Query About Forgot registration Id shows you have entered wrong details ?
A. Enter the correct details what you have given at the time of Registration.
37. Query About Address is not accepting?
A. Address should not contain any special characters so please enter address without any special characters.
38. Query About Which Address should i mention in the application?
A. Furnish the address to which the Communication should be made.
39. Query About New Age Relaxation and application closing date?
A. Please REFER to Corrigendum CEN 01-2018 PROVIDED IN RRB'S WEBSITE.